The updated information at 11:30 am reveals the maximum average waiting time for initial emergency consultation was 16 hours and 01 minute for urgent cases (yellow code) and approximately 18 hours for less urgent cases (green code).
Highly urgent patients (orange code) had a maximum waiting time of six minutes.
At that time, there were 51 patients in the general emergency department of the Hospital Fernando Fonseca, most of whom were less urgent cases, with no significant waiting times in the obstetrics/gynecology and pediatrics emergencies.
At the start of the year, the Local Health Unit of Amadora-Sintra joined the project “Call Before, Save Lives,” aimed at reducing the burden on emergency services by encouraging prior contact with the SNS24 Line.
At that time, around 55% of visits to the Hospital Fernando Fonseca’s emergency department were non-urgent or less urgent, which burdens the service’s operation.
According to the triage system, highly urgent situations (orange) are recommended to be attended to within 10 minutes after triage, while urgent cases (yellow) have a recommended waiting time of 60 minutes and less urgent cases (green) 120 minutes.
