The financial technology firm’s revenue increased by 13% in the first three months of the year, reaching $701 million (approximately €627.6 million at the current exchange rate), while transaction costs grew by 19% to $430 million (€381.6 million), according to market data released on Monday.
Among these costs, losses from unpaid customer credits rose by 17% to $136 million (€120.7 million).
Additional operational expenses totaled $267 million (€237 million), which represented a 2% increase.
Operating profits shifted from a loss of $2 million up to March 2024 to a gain of $3 million this year, which were nullified by extraordinary expenses, including depreciations, amortizations, or restructuring costs.
Despite worsening net negative results, Klarna experienced a 10% increase in the volume of sales transacted through its network, reaching $25.3 billion, while the number of consumers grew 18% to 99 million.
Simultaneously, the number of partners rose by 27% to 724,000, and the average income per active consumer increased by 3% to $29.
In a statement, Klarna’s CEO and co-founder, Sebastian Siemiatkowski, expressed satisfaction with the results, stating, “The momentum is undeniable,” and emphasized the importance of partnerships.
“Our AI-first strategy has delivered exceptional returns. We are outperforming our competitors, our partner network is rapidly scaling, and our next-generation products are transforming money management for millions,” he noted.
Klarna began operations in 2005 and entered the Portuguese market in 2021. Over the past four years, it has accumulated more than 600,000 users in Portugal, collaborating with over 5,000 partner brands, according to an official company source.
Klarna can be used for payments both in physical stores and online, allowing customers to make purchases in installments (up to three interest-free installments).
The company reported to Lusa that the main sectors for transactions are fashion and cosmetics, with growing transactions in electronics and home goods.
