For the three-year period, regarding Banco CTT, the strategy is to “accelerate growth and profitability.” To “achieve these aspirations,” the bank “will reinforce a distinct business model, complete its offering and drive digital to combine with an irreplaceable physical presence,” CTT stated in a release.
The strategy to “catalyze the next growth cycle” for Banco CTT is based on three pillars: increasing the customer base and engagement levels, standing out in savings, and fighting for a fair share in credit.
“These growth pillars will be developed through investment in two business enablers: a hybrid distribution model and digital transformation,” CTT continued, noting that Banco CTT’s investment is expected “to be between 15 and 18 million euros/year for the period from 2026 to 2028.”
Hence, Banco CTT aims by 2028 to increase “the number of accounts, including 321C clients, from >800,000 to over a million” and “business volumes from 7.0 billion euros to 12-14 billion euros.”
Other goals include “significantly growing the profit before tax from 26 million euros in 2024 to 40-50 million euros in 2028” and “maintaining a self-financing investment plan with 100% of earnings reinvested, resulting in a ROTE [‘Return on Tangible Equity’, a profitability metric] of approximately 12-13%.”
The company, led by João Bento, is hosting its Capital Markets Day 2025 today.
