If the tax authorities make an error on your IRS or the settlement of another tax—such as IMI or IUC—you can file a gracious complaint through the Finance Portal, DECO PROTeste reminds citizens. This can be done at no cost and without needing a lawyer.
“Even after completing the entire IRS declaration process, upon receiving the settlement notice, you may realize that the tax office made a mistake. For example, you might find that not all the deductions made in 2024 were considered in the IRS settlement or that the Family IMI discount was not accounted for in the payment notification. In this case, you can use the legal means available to taxpayers to enforce your rights,” reads the website of the consumer protection organization.
If you submit your IRS declaration within the legal deadline (by June 30), you have 30 days from the date of submission to submit a replacement declaration.
However, “there are more possibilities for correcting the declaration,” as “after the deadline for voluntary tax payment, you have 120 days to react through a gracious complaint.”
What is a gracious complaint?
“A gracious complaint is the simplest and cheapest way to correct errors on the part of the Tax Administration, especially if done through the Finance Portal (only access credentials are needed). This type of complaint aims to annul tax acts totally or partially, initiated by the taxpayer. Apart from its administrative nature, it exclusively involves the taxpayer and the Tax Authority,” explains DECO PROTeste.
Initially, the organization explains, “you do not need to appoint a lawyer to make a gracious complaint,” but “carefully consider and substantiate well before making this type of complaint, as the Tax Authority may increase the tax payable if it considers that the taxpayer has acted in bad faith.”
“You cannot resort to a gracious complaint if you have already challenged the same act in court,” it also states.
